Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Above Realty Homes ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website at aboverealtyhomes.com and our services, including those offered under the "Ziggy Buys Houses" brand. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our website.

  • Personal Information: Name, email address, phone number, and property address that you provide when submitting forms on our website.
  • Usage Data: Pages visited, time spent on the site, browser type, device type, operating system, referring URL, and IP address.
  • Form Submission Data: Seller inquiry details such as property address and timeline to sell, as well as buyer preferences such as desired location, price range, and property type.
  • SMS/Text Messaging Data: Phone numbers provided for text messaging, consent records indicating your opt-in preferences, message delivery status, and opt-out requests.
  • Cookies and Tracking Technologies: We use cookies, session identifiers, and similar technologies to enhance your experience and analyze site usage.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your property inquiries and connect buyers with sellers
  • To send transactional communications about your account and inquiry status
  • To send marketing communications, including promotional offers and real estate opportunities, with your express consent
  • To improve our website, services, and user experience
  • To detect and prevent fraud, spam, and unauthorized access
  • To comply with legal obligations and enforce our terms of service
  • To generate anonymized, aggregate analytics about site usage

Text Messaging Practices

Above Realty Homes and its service "Ziggy Buys Houses" may send SMS/text messages to the phone number you provide when you opt in through our website forms. This section describes our text messaging practices in detail.

  • Types of Messages: You may receive property inquiry confirmations, account notifications, customer care messages, and marketing messages about real estate opportunities and promotions.
  • Message Frequency: Message frequency varies. You may receive up to 6 messages per month for each consent type (marketing and customer care).
  • Message and Data Rates: Message and data rates may apply depending on your wireless carrier and plan. You are responsible for any charges from your carrier.
  • Consent Is Not Required: Consent to receive text messages is not a condition of purchase or use of our services. You may use Above Realty Homes without opting in to SMS communications.
  • Automated Technology: Messages may be sent using an automatic telephone dialing system or may contain prerecorded voice content.

How to Opt Out of Text Messages: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a final confirmation message, and you will no longer receive SMS messages from that program. If you are enrolled in multiple messaging programs, you will need to reply STOP to each one separately.

How to Get Help: If you experience any issues with our text messaging service, reply HELP to any message, call us at (555) 123-4567, or email us at info@aboverealtyhomes.com.

How We Share Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We share information with trusted service providers who assist in our operations, including website hosting, analytics, fraud detection, and communication services. These providers are contractually obligated to protect your data.
  • Buyers and Sellers: When you request to connect with a buyer or seller through our platform, we may share relevant contact information to facilitate the connection.
  • Legal Requirements: We may disclose your information as required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do NOT sell your personal information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Secure storage of consent records and personal data
  • Regular review of our data collection, storage, and processing practices
  • Access controls limiting employee access to personal information on a need-to-know basis

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Opt-Out of Marketing Emails: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email.
  • Opt-Out of SMS: Reply STOP to any text message to opt out of receiving further messages.
  • Request Data Deletion: You may request deletion of your personal data by contacting us at info@aboverealtyhomes.com or calling (555) 123-4567.
  • Access Your Data: You may request a copy of the personal information we hold about you by contacting us.
  • California Residents (CCPA Rights): If you are a California resident, you have the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at info@aboverealtyhomes.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Active account and inquiry data is retained for as long as you maintain a relationship with us
  • SMS consent records are retained for compliance and auditing purposes as required by law
  • Usage data and analytics may be retained in anonymized form indefinitely
  • You may request deletion of your data at any time by contacting us

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Please also review our Terms of Service, which govern your use of our website and services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.